Privacy Policy

This Privacy Policy describes how Vinus Therapy (“we,” “our,” or “us”) collects, uses, shares, protects, and processes your personal data through our website https://vinustherapy.com/ (“Platform”). You may browse certain sections of the Platform without registering. However, some personal data may be required to access certain features. By visiting or using the Platform, you agree to this Privacy Policy, the Terms of Use, and applicable laws of India, including those related to data protection. If you do not agree, please refrain from using our Platform.

Collection of Information
We collect personal data when you interact with us, use our services, or access our Platform. The information we collect includes but is not limited to your name, date of birth, address, telephone/mobile number, email ID, payment information, and any identity verification details. We may also collect sensitive data with your consent, such as payment instrument details (credit/debit card information) or biometric data.

We may also track your behavior, preferences, and interactions on the Platform, which are analyzed on an aggregated basis to improve services. Information related to your transactions on our Platform and third-party platforms may also be collected.

If you are asked for personal information by third parties claiming to represent Vinus Therapy, such as credit card or banking information, report it to law enforcement immediately.

Usage of Information
We use your personal data to provide the services you request, manage transactions, improve customer experience, resolve disputes, troubleshoot issues, conduct research, and protect against fraud. We also use the data to inform you about our products, services, and offers, unless you opt-out of marketing communications. Your personal data is crucial for the fulfillment of our services, and refusal to provide it may impact your access to our services.

Sharing of Information
Your personal data may be shared within our group companies, affiliates, or third-party partners to provide access to our services and products. These entities may use your information for marketing unless you opt out. We may disclose personal data to third-party service providers, logistics partners, and payment providers to facilitate your transactions. Additionally, we may disclose data to government or law enforcement agencies if required by law or to protect our rights and the safety of others.

Security Precautions
We adopt reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. However, transmission of information over the internet is not fully secure, and users should be aware of the inherent risks. We recommend you protect your login credentials and personal information while using the Platform.

Data Deletion and Retention
You may delete your account by visiting your profile settings on the Platform, which will permanently remove your information. However, pending grievances, claims, or services may delay or prevent deletion. We retain your personal data only for the period necessary to fulfill its purpose or as required by law. Anonymized data may be retained for research purposes.

Your Rights
You can access, rectify, or update your personal data directly through your account on the Platform.

Consent
By using our Platform, you consent to the collection, use, storage, and processing of your data as outlined in this Privacy Policy. If you provide personal information about others, you confirm you have their consent to do so. You may withdraw consent at any time by contacting our Grievance Officer, though this may affect your access to certain services.

Changes to this Privacy Policy
We may update this Privacy Policy periodically. Please check for updates regularly. Significant changes will be notified in accordance with applicable laws.

Astrological Consultation Policy
Astrological Consultation Policy

Contact Information
For any concerns or inquiries, you may contact us.